SHIPPING & RETURNS

SHIPPING & RETURNS

Shop197 Shipping information. 

You can choose the 5 ways of shipping, DHL, UPS, EMS, Fedex, TNT.


Term of Return,


We try our best to suppply you with high-quality goods, If your items are broken unfortunately, please contact with us via email ( service@shop197.com) ASAP with following information:

Order number
Products name
Problem description
Picture or Video

Generally, we will ship the replacements after we approve the problems. When you place your new order, we will send the replacements with your new order to you.